The public sector has learned a lot from the private sector in this area and this is clearly one of the sustaining and, for the most part, positive changes left on the beach when the tidal wave of new public management rolled back out to sea. [...] The reasons are obvious and again speak to the importance of implementing an enterprise approach in the organization and to the delivery of government services. [...] The IMF and the World Bank overhauled their policies and the United Nations became much more interventionist in defense of human rights and the needs of people in humanitarian crisis. [...] It can be argued that the public service is already subject to heavy transparency and scrutiny, but the changing nature of accountability, governance, technology and media are all increasing the public profile of the public service. [...] Instead the “name, blame and shame” approach in the name of accountability has badly missed the mark and can only serve to undermine the integrity of our whole accountability regime.” This signals an urgent need to improve confused and deteriorating relations between the public service and Parliament.
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