Rules of engagement

Their observations, ideas, and reflections shaped our understanding and directly contributed to and informed our work in the following ways: • Individual panellists joined the Foundation in a wide range of meetings and conferences, with groups that include: the Association of Family Health Teams of Ontario, Kingston General Hospital, Patients Canada, the Ontario Hospital Association, Health Qualit [...] Generally, factors to consider in shaping your engagement process include • its purpose, • the resources and supports available, • the anticipated level of commitment from participants, • the complexity or specialized focus of the project or initiative, • the urgency of the issue. [...] THE CHANGE FOUNDATION 4 RULES OF ENGAGEMENT:LESSONS FROM PANORAMA 6. Be clear about the organization’s scope of influence Tell the participants what level of influence or authority your organization has to implement changes, and be clear about the scope—and limits—of your organization’s power from the start. [...] The foundation of the code of conduct should be an understanding of the importance of the confidentiality and privacy of all of the participants, and committing to protecting it. [...] The model of participatory consensus conferences (often referred to as ‘the Danish model’) orig- inated in Denmark in the 1980s and is one of the earliest attempts by policymakers to include the lay publics’ opinions in their decision-making through public engagement.