Patient/family advisory councils in Ontario hospitals

Participants had similar views about the role of the council (see Table 3.1): 39% of patient/ Staff members on mental health councils and family members and 50% of staff members child/youth councils (11%) cited advocacy described the council’s role as an advisory and awareness as the role of the council. [...] The patient/family and the community, and advocated on members described the role of the council behalf of patients, e.g. [...] Some of them served as council partnership with the hospital: Staff members representatives to the hospital, presenting were not merely soliciting the advice of the council’s recommendations to upper patients and their families; they were management and connecting with various engaging patients and families in their own units within the institution. [...] Still others served as gatekeepers, members described the role of the council helping to ensure that the council stayed true as fostering a culture of “patient and to its terms of reference and that the hospital family voice,” a mechanism through which pursued opportunities for patient- and family- patients and their families could express centred care. [...] The institution’s hierarchical about the skills and attributes of the ideal structure reflected the way in which a PFAC chair/co-chair: the ability to lead and accessed upper management and board manage a meeting so as to keep members members, and how it was governed.