For Insurance Companies - When They Ask Us For Your Records: Insurance companies must send us your written permission and pay a fee to get your records. [...] Michael's FHT, your new doctor’s office needs to fax us a request that includes your signed consent to release your health records. [...] We have 30 days to send your records to your new doctor. [...] Take care and be well, SMAFHT Leadership GETTING MEDICAL RECORDS Understanding the Process CONSENT Access to your medical records requires your consent unless there is a legal order to release your records by the court. [...] GETTING YOUR RECORDS We have up to 30 days to release your records from the time we receive the request.
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