2023 Industry Highlights Key takeaways from the 2023 CUTA Factbook

In 2023, the Canadian public transit industry evolved to adapts to new mobility trends and population shifts. [...] This demonstrates transit’s effectiveness in providing mobility in the context of urban population growth, as seen over the past few years. [...] Transit systems identify the widespread adoption of hybrid and remote work models as key contributors to the decline in travel demand. [...] In Canada, the overall RC ratio dropped from 51 percent in 2019 to 35 percent in 2023. [...] Page 2 Transit Systems Aggregated by Population of Total Linked Trips (Ridership) in Billions Community Served Passenger revenue has been slow to return to pre-pandemic levels, partly due to efforts to attract riders back to transit through strategies focused on diversifying fare options and expanding fare concessions.