How to Engage and Support Diverse Patient Partnerships During a Crisis Part 1 Patient Partnership in a Time of COVID-19 How to Engage and Support

During this conversation, patient engagement leaders and patient and family partners discussed innovative and equitable engagement practices used to strengthen partnerships and engagement with diverse populations, the emerging challenges that exist due the pandemic, and considerations to support the rapidly changing landscape of patient engagement in a time of crisis and beyond. [...] What barriers to diversity and equity in engagement have been exacerbated by COVID-19? How have you overcome these barriers? Participants identified several barriers to diverse and equitable engagement that have been exacerbated by COVID-19 and offered alternatives to sustaining purposeful and equitable engagement: • Participants continued to identify barriers to accessing technology. [...] • Creating strong and embedded partnerships and collaborations with many communities and agencies can help to navigate barriers and support the development of appropriate strategies to overcome barriers. [...] Now that we are three months into COVID-19, what successes and what issues surrounding equity and access to engagement are you seeing across the country and within your organizations? Participants shared some of the successes and issues surrounding equitable engagement during the COVID-19 pandemic: • Participants noted a major success being their ability to sustain purposeful engagement with patie. [...] • Examining the strengths and weakness of engagement and how engagement has been sustained or truncated during COVID-19 can provide organizations the opportunity to maneuver and re-strategize approaches towards enhancing trusted and open engagement with patients and family partners.