FAIRNESS IN PRACTICE GUIDE - A Guide to Administrative Fairness in the Public Sector

Although the Ombudsperson has the authority under the Ombudsperson Act to report findings and recommendations to the Legislative Assembly, it is our preference to work cooperatively with public bodies to reach consensus on needed improvements, and we are able to achieve this in the vast majority of our investigations. [...] Fairness in Practice Guide: A Guide to Administrative Fairness in the Public Sector 5 Fair Process: How was the decision made? A fair process, also known as procedural fairness, refers to the process that public bodies follow to make decisions that affect a person, group of people or organization. [...] 6 Fairness in Practice Guide: A Guide to Administrative Fairness in the Public Sector Fair Decision: What was decided? A fair decision, which is also known as substantive fairness, refers to the decision itself and includes following the relevant rules to reach a fair outcome for the person affected. [...] Fairness in Practice Guide: A Guide to Administrative Fairness in the Public Sector 9 The role of administrative law Administrative law governs the exercise of power and authority by public bodies. [...] 12 Fairness in Practice Guide: A Guide to Administrative Fairness in the Public Sector Members of the public who do not agree with the outcome of a decision sometimes allege that the decision maker was biased.