Internal / External Employment Opportunity - Employment Resource Advisor, WorkBC Programs

We have been recognized in the 2019 List of Best Workplaces™ in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces™ in Canada (100-999 employees) by the Great Place to Work® Institute. [...] POSITION: Employment Resource Advisor DEPARTMENT: Employment, Language, & Social Enterprise ABOUT THE POSITION: The Employment Resource Advisor is primarily responsible for the operation of the WorkBC Resource Room. [...] The Employment Resource Advisor assists clients using the Resource Room in their job search process, maintains a current job board and provides resources resulting in improved employability and successful job attachment outcome. [...] KEY RESPONSIBILITIES: • Support client in the resource room: assist with equipment usage, job search techniques, online applications and resume writing • Support the determination of client eligibility for self-service or case management services • Assist client to register for services through the Online Employment Services (OES) portal • Ensure that clients are aware of all available services an. [...] • Tactful, discreet, diplomatic, patient, flexible and possesses cultural sensitivity and excellent judgement in decision-making • Sound knowledge of the Employment Insurance Act, BC Employment and Assistance program and WorkBC Employment Program policies BONUS SKILLS/CERTIFICATIONS: • Career Development Practitioner certification • Proficiency in a second language • Facilitation experience • Inte.