With that in mind, the objectives of the project were to assess: • Awareness of the RGD, and awareness and usage of the features. [...] The third stage of the project, which is the focus of this report, was the live field test, conducted from October 2005 to March 2006 at all video lottery establishments in the Windsor and Mount Uniacke area of Nova Scotia. [...] Finally, the authors recognize that the nature of the research design around the 88 panelists (referred to as the “compliant sample” in this report) may introduce some bias into the results via the potential Hawthorne effect1. [...] Each focus group was used to evaluate the card-system and to provide richer discussion of several topics, including the card-system’s features, the usefulness of the card-system, the acceptance of the card- system, the activity of sharing player cards, opportunities for improvement, and options for limit-setting. [...] The purpose of the General Population Survey was to gauge awareness and opinions of the project, the features available on the VLT, and whether this research initiative improved their opinion on efforts being made to improve the responsible use of VLTs in their communities.
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