Insight

It is important to note that, while specific management arrangements vary, the provincial governments across the country own all the VLTs in the network and operate the central computers, the core of the network. [...] While the risk of problem gambling in hospitality settings is comparable to that of casinos and online gambling, the level of RG safeguards is often not comparable. [...] It is clear from a large body of research that this is a contributing factor to gambling problems: the easier the access, the greater the likelihood of problems. [...] This suggest the importance of matching the intensity of the gambling to the levels of safeguards. [...] While the message content has changed over the years to reflect more sophisticated understanding of responsible gambling programs and the art and science of influence, the importance of communication with players about safety and help remains an essential element of all RG programs.