ICCS
Institute for Citizen-Centred Service
| Type | Think Tank |
|---|---|
| Website | citizenfirst.ca |
| Year founded | 1998 |
| Location |
Toronto, ON
 Canada
|
| Functions | Fieldwork, Research |
| Tags | public service collaboration |
| Summary | Their role is to provide public sector organizations with the tools to provide an excellent service delivery experience to citizens. They work and collaborate with governments across Canada and around the world to improve the service delivery experience. |
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Publications
ICCS: Institute for Citizen-Centred Service · 17 November 2023 English
This is because AI lacks a foundational algorithms can't grasp the ethical implications of economic disparity, understanding of justice, fairness, and the sociocultural contexts that social welfare, or the long-term …
ICCS: Institute for Citizen-Centred Service · 25 August 2023 English
POWERED BY Institute for Citizen-Centred Service Defining Bias In AI and Government Service Delivery • Importance of Defining Bias In AI and Government Service Delivery • Identifying Types and Sources …
ICCS: Institute for Citizen-Centred Service · 25 August 2023 French
OPTIMISÉ PAR UNCLASSIFIED / NON CLASSIFIÉ L’Institut des Services axés sur les citoyens Définir les biais de l’IA et la prestation de services publics • Importance de la définition des …
ICCS: Institute for Citizen-Centred Service · 25 July 2023 English
POWERED BY Institute for Citizen-Centred Service Data Literacy in Public Sector • Importance of Data Literacy in Public Sector • Data Literacy: Key Challenges and Opportunities • Role of Stakeholders …
ICCS: Institute for Citizen-Centred Service · 4 May 2023 English
This report Ethics in AI encompasses a broad range of multidisciplinary issues, from aims to provide guidance and insights for policymakers to establish a the design of algorithms to the …
ICCS: Institute for Citizen-Centred Service · 4 May 2023 French
PROPULSÉ PAR L’Institut des services axés sur les citoyens Éthique dans le domaine de l’intelligence artificielle et au gouvernement • Importance de l’éthique dans le domaine de l’IA et au …
ICCS: Institute for Citizen-Centred Service · 10 April 2023
123 Guidelines on the Legislative Framework for Civil Registration, Vital Statistics and Identity Management United Nations New York, 2023 Department of Economic and Social Affairs The Department of Economic and …
ICCS: Institute for Citizen-Centred Service · 4 April 2023 French
Les organisations de telles initiatives, mener des sondages réguliers et organiser des peuvent mettre en œuvre un processus d’embauche anonyme et élargir groupes de discussion afin d’évaluer la satisfaction et …
ICCS: Institute for Citizen-Centred Service · 4 April 2023
The pandemic has merely accelerated trends that were • Building a diverse and inclusive workforce already underway, such as the rise of remote work, the increasing • Upskilling and reskilling …
ICCS: Institute for Citizen-Centred Service · 31 March 2023 English
This article seeks to explore whether levels of digital readiness affected the ability of municipalities to react and respond to the opportunity that the pandemic presented, while also providing insights …