About the Position: Reports to: Key Duties & Responsibilities:

in- person, email, online and by phone) • Provides information and orientation through workshops, group sessions and classes • Liaises with government, professional, business, schools and community services as necessary to ensure provision of up-to-date, accurate and detailed information to newcomers and client settlement needs • Facilitates bridging activities such as mentoring between newcomers. [...] public libraries, community recreation and senior’s centres, government institution, schools, food banks, cultural and faith-based institutions, and other local community and social networks) in order to conduct program promotion and recruit new clients • Attends program meetings on service delivery issues • Provides up-to-date information to the Regional Manager or Settlement Coordinator within t. [...] MS Teams and Zoom) • Excellent resource, time management and organizational skills • Excellent attention to detail and commitment to excellence in service delivery • Excellent group facilitation skills • Ability to work with individuals and communities facing cultural adjustment challenges • Ability to design, promote, deliver and facilitate orientation and education workshops Other Requirements:. [...] We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care. [...] We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.