ACTIVITIES OF THE MUHC UC 9 6.1 Inform patients about their rights and obligations 9 6.2 Foster improvements to the quality of services provided to Users by the MUHC, and to the quality of living conditions of residents of Camille-Lefebvre, and assess the degree of satisfaction with these services and conditions. [...] The Committee continues to collaborate with the MUHC administration liaison and the office of the Local Service Quality and Complaints Commissioner. [...] Toward this end, the Chair has recently met with the Director and several staff at Wiichihiituwin (formerly Cree Patient Services) in order to advise them of the UC’s mandate, to explore reasons for reticence, and to determine what the Committee can do to improve the experience and the care provided for Cree patients. [...] To address this, a working group within the UC has been formed with the goal of increasing the Committee’s visibility and social media presence, with the ultimate goal of informing Users of their rights and of the myriad ways the UC can support them. [...] 6.2 Foster improvements to the quality of services provided to Users by the MUHC, and to the quality of living conditions of residents of Camille-Lefebvre, and assess the degree of satisfaction with these services and conditions.
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