Since 2010, the Office of the Ombudsman for the Department of National Defence and the Canadian Forces (CF) has received a number of complaints from CF members related to delays in the adjudication of financial claims associated with door-to-door relocations (postings). Similar complaints were also submitted regarding delays in the handling of related grievances. At present, CF members are being informed by auto-reply emails from the Directorate of Compensation and Benefits that adjudication requests take a minimum of 18 months to process for non-priority files. Should members wish to grieve the decision ultimately rendered on their adjudication request, they are told to expect an additional 12- to 15-month wait for a determination of their grievances.