Income support and HIV/AIDS

Endemic throughout the consultation were concerns about a lack of knowledge and understanding on the part of case workers of the physical and psychosocial impacts of HIV/AIDS, and a lack of sensitivity and compassion in dealing with clients. [...] Where policy already permits the issuance of a benefit at the discretion of a worker, the provision of training/education opportunities to staff (front line, supervisors, and policy staff) to help shape the exercise of discretion is recommended. [...] While this report speaks largely to the Nova Scotia Employment Support and Income Assistance (ESIA) program, as most of the issues raised during the consultation pertained to the provincial benefit program, it is important to acknowledge that many factors influence an individual’s security of income and further work needs to be done on a wide range of issues related to poverty and the factors cont [...] Education for Government ESIA Staff in HIV/AIDS It is recommended that all Department of Community Services ESIA staff receive training/education to promote sensitivity and increase understanding of the physical and psychosocial impact of HIV/AIDS and treatment regimens, barriers to work for PHAs, the effect of stigma and discrimination, PHA needs and related issues; and to provide guidance as to [...] It is recommended that AIDS service organizations (ASOs) continue their role, to the extent they are able within the confines of their budgets, to coordinate a variety of social/leisure/physical activities for PHAs in recognition of the benefit these programs have in supporting good physical and mental health and countering the negative effects of isolation to which HIV/AIDS contributes.