Managing knowledge in small non-profit organizations

The study was completed as part of the degree requirements for the Master of Arts in Communication and Technology program through the University of Alberta, and was supervised by Dr. [...] Based on the risks identified in the study and the suggestions of the study participants, the Knowledge Management Toolkit features tools which: •. create opportunities to transfer explicit and tacit knowledge, and to ask questions; •. describe ways to document information which are comprehensive, flexible and reflective of individuals’ knowledge; •. outline training methods that involve face-to-f [...] The Toolkit is a starting point for organizations to develop their own knowledge management strategies, and covers the following main topics: •. Identifying risks •. Overcoming barriers •. Knowledge retention tools •. Knowledge transfer tools •. Succession tools •. Building social capital The tools are intended to be customized based on the individual’s and the organization’s needs, and are merely [...] How to develop values statements •. Values are the principles which are the foundation for all the activities of the organization and which guide the organization’s priorities. [...] The first was to assess the risk of lost knowledge in small non-profit organizations due to the loss of veteran personnel.