Innovation comes not only from R&D but also from the acquisition, adoption and use of new technologies embodied in capital investment. In particular, new information and communication technologies (ICT) are seen as enablers of innovation, productivity and economic growth in all industrial sectors of the economy. The ICT portfolio of solutions includes all hardware and software associated with the operations of computer and communications equipment. And while ICT hardware and software are seen as key drivers to productivity, it is also widely recognized that training in the use and optimum exploitation of ICTs is also an important contributor to productivity.