An erosion of trust in all levels of government and the makes or breaks a toxicity of social media contribute to increased tension, and municipal municipality.” employees are experiencing abuse and harassment from the public and even Council members. [...] 01 Create a marketing and communications 08 Educate Council members and the public strategy to improve public awareness of about the importance of skilled and local government and municipal careers. [...] AMO will continue to work with these organizations to integrate learning about local government and municipal careers in the K-12 curriculum and explore changes to existing post-secondary programs or the creation of new programs to provide students with the skills and experience municipalities need. [...] Through its website, education and conference programming, and ongoing media relations and member communications, AMO can show that investing in retention pays off – happier and more engaged employees, less turnover and reduced hiring costs, and consistency and quality in service delivery. [...] Municipal employees in a variety of job categories and levels engage directly and regularly with members of the public, where they can be at risk of in-person and online harassment and abuse and even physical aggression.
- Pages
- 18
- Published in
- Canada
Table of Contents
- Table of Contents 2
- Executive Summary 2
- Ontarios Municipal Workforce Challenge 3
- 25 32 32 33 43 5
- 21 24 29 30 43 5
- Roadmap Planned Actions 7
- 01 08 7
- 02 09 7
- Increase awareness of what local government does and municipal career opportunities. 8
- Increase awareness of what local government does and municipal career opportunities. 9
- Remove barriers and create opportunities for the next generation of municipal employees. 10
- Support the development career growth and well-being of current municipal employees. 11
- Promote positive interactions between Council members employees and members of the public. 12
- Promote best practices and scale initiatives up and across the sector. 13
- BEST PRACTICES FOR MUNICIPALITIES 14
- Anticipate change create and implement a succession plan for the critical roles in your workplace. 14
- Regularly review and update compensation and benefits. 14
- Develop or update local recruitment strategies and consider new tactics to attract candidates. 14
- Engage in local outreach to secondary schools post-secondary institutions and training programs to build awareness and identify opportunities for partnerships. 15
- Allocate funds and staff resources to create co-op and internship opportunities. 15
- Conduct employment equity audits to identify and address the barriers impacting the full inclusion of equity-deserving groups. 15
- Adopt and apply an equity lens to all programs and services. 16
- Support employees with skills development and career progression using performance plans and reviews. 16
- Regularly review workplace health safety harassment and conduct policies and protocols. 16
- Senior Consultant Phelps Group Chair 17
- Executive Director AMCTO 17
- Chief Administrative Officer City of Kenora 17
- Executive Director OMSSA 17
- Chief Administrative Officer Region of Durham 17
- President OMHRA and Director of Human Resources City of Orillia 17
- Chief Pension Officer OMERS 17
- City Manager City of Hamilton 17
- Chief Administrative Officer Municipality of Chatham-Kent 17
- Manager Executive Office AMO 17
- President CUPE Ontario 17
- Vice President Policy Innovation Colleges Ontario 17
- Chief Administrative Officer City of Kingston 17
- Director of Policy AMO 17
- Executive Director Indigenous Institutes Consortium 17
- Chief Administrative Officer Township of Zorra 17
- Chief People Officer City of Toronto 17
- Chief Administrative Officer Municipality Leamington and President OMAA 17
- Vice-President Public Affairs Council of Ontario Universities 17
- Executive Director AMO 17
- Former City Manager retired City of Hamilton 17
- City Manager City of Temiskaming Shores 17
- 155 University Ave. Suite 800 Toronto ON M5H 3B7 18
- 416-971-9856 416-971-6191 1-877-426-6527 amoamo.on.ca www.amo.on.ca 18
