2020 Commonwealth Fund International Health Policy Survey FINAL VERSION

PHONE - The “(DO NOT READ)” response options should be shown in phone only unless otherwise specified - Questions marked with “(PN: MAKE A GRID)” should be shown in the web survey on one screen in a user-friendly grid - In the WEB program, respondents should be able to “skip” any questions and be coded as 9. [...] NON-RESPONSE CODES - BLANKS ARE DENOTED BY A 9 AND CORRESPOND TO SKIPS AT A GIVEN QUESTION IN THE “WEB” MODE - CODES IN THE “PHONE” MODE MARKED WITH A “V” OR “VOL.” STAND FOR “VOLUNTARY” AND SHOULD NOT BE READ TO RESPONDENTS MULTIPLE - RESPONSE - We will NET the new ‘Multi-punch’ code with “Not sure” for all cases where “Not Sure” is offered as an option as a separate variable. [...] Can you please take a moment to respond to the question below?” PN – WEB LINK LOGOS For Desktops: Please display the logo at this link (..\Mailing Materials\Logos\2020_International_Health_Care_Experiences_Study.jpg) in the Web program on the landing page and every screen in the survey – centered on the screen. [...] SC2 = ‘N None’ THANK AND TERM) 18 (IHP 2016 SC2a, IHP 2014 SC2a – Modified question text to ask to confirm for the adult in the HH and to include the US and Canada) BASE: NON-SWITZERLAND AND ONE ADULT IN HH IF (Q. [...] If necessary, you have the option to pause the survey and finish it later by clicking “Finish the survey later.” To resume taking the survey, go to the survey home page at <>, log in again with your passcode, and click the link to take you to the page where you left off.