2020 Commonwealth Fund International Health Policy Survey FINAL VERSION

NON-RESPONSE CODES - BLANKS ARE DENOTED BY A 9 AND CORRESPOND TO SKIPS AT A GIVEN QUESTION IN THE “WEB” MODE - CODES IN THE “PHONE” MODE MARKED WITH A “V” OR “VOL.” STAND FOR “VOLUNTARY” AND SHOULD NOT BE READ TO RESPONDENTS MULTIPLE - RESPONSE - We will NET the new ‘Multi-punch’ code with “Not sure” for all cases where “Not Sure” is offered as an option as a separate variable. [...] Can you please take a moment to respond to the question below?” 3 PN – WEB LINK LOGO For Desktops: Please display the logo at this link (..\Mailing Materials\Logos\2020_International_Health_Care_Experiences_Study.jpg) in the Web program on the landing page and every screen in the survey – centered on the screen. [...] SC2 = ‘N None’ THANK AND TERM) 18 (IHP 2016 SC2a, IHP 2014 SC2a – Modified question text to ask to confirm for the adult in the HH and to include the US and Canada) BASE: NON-SWITZERLAND AND ONE ADULT IN HH IF (Q. [...] May I please speak with the (younger/older) of the two adults? (INTERVIEWER NOTE: If adult asked for is not at home or not available, interviewer can continue with the adult on the phone.) 1 Already on phone GO TO SC5 IF GDPR COUNTRY; OTHERWISE, GO TO INTRO3 2 Brought to phone GO TO Q. [...] If necessary, you have the option to pause the survey and finish it later by clicking “Finish the survey later.” To resume taking the survey, go to the survey home page at www.internationalhealthstudy.org, log in again with your passcode, and click the link to take you to the page where you left off.