cover image: Director, Customer Experience - Opportunity Brief

20.500.12592/b9zk9r

Director, Customer Experience - Opportunity Brief

14 Sep 2022

engagement, planning and establishing long and short The Director is committed to bringing an equity focus to term goals and objectives, developing and implementing the work of the portfolio by seeking to understand and effective policies, plans and performance measures and break down barriers to access and increase inclusion in directing the team’s priorities. [...] and spaces are sensitive to the needs of stakeholders and the public and that they recognize the diversity of Advice and Counsel the population to meet both immediate and long range Advises and counsels the Chief Librarian & CEO, requirements. [...] Serves as an organizational and community leader Supports and shows leadership by working to health in defending intellectual freedom as a foundation of and safety standards, following health and safety policies public library services, represented in library collections, and procedures and encouraging colleagues to work to programming and space utilization. [...] developing personnel and encouraging creativity and The Director conducts ongoing financial planning innovation enabling employees to conceptualize and and management for multi-year activities, and ensures advance new concepts and plans within the division. [...] • Knowledge of the principles of human resource management in a unionized environment and You are a champion of intellectual freedom in the demonstrated management skills including the ability Library’s collection, programming and digital access and to motivate and lead staff in service delivery; deeply understand the Library’s role in providing the public to a broad range of perspectives and the.
Pages
10
Published in
Canada

Tables