Homes Procedural Manual Number: Label Date Approved:April 2022 Date Revised:April 2023

The goal of the home is to limit visitor restrictions to reduce the risk of social isolation. [...] When the home is in an outbreak or other emergency situation, restricting access to the home is to protect the well-being of residents, employees and general public. [...] Access to the home All visitors are permitted entry to the home during visiting hours as long as the home is not in outbreak or managing any emergency in which the home is required to impose such restrictions. [...] This type of restriction would be time-limited with the goal of providing essential visitor access as soon as feasible, to reduce the risk of social isolation for the residents of the home. [...] If the same individuals continue to ignore the home’s policies or direction from staff after multiple attempts to remedy the situation, the employee shall report this finding to a member of the Management team to follow up with the visitor.