FAIRNESS IN A CHANGING CLIMATE: - Ensuring disaster supports are accessible,

54 October 2023 As an independent officer of the Legislature, the Ombudsperson investigates complaints of unfair or unreasonable treatment by provincial and local public authorities and provides general oversight of the administrative fairness of government processes under the Ombudsperson Act. [...] The Ombudsperson conducts three types of investigations: investigations into individual complaints; investigations that are commenced on the Ombudsperson’s own initiative; and investigations referred to the Ombudsperson by the Legislative Assembly or one of its Committees. [...] The Office of the Ombudsperson responds to approximately 8,000 enquiries and complaints annually. [...] Under the Public Interest Disclosure Act the Ombudsperson investigates allegations of wrongdoing from public employees in or relating to a public body covered by the Act as well as allegations of reprisal. [...] Our office is located on the unceded traditional lands of the Lək̓ʷəŋən (Lekwungen) People and ancestors and our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia.