Dimensions of promising practice for case managed supports in ending homelessness

According to Flowers-Dortch (2008) and the National Alliance to End Homelessness (1999), providing case managed supports over a period of time reduces both the length of time homeless and the reoccurrence of homelessness. [...] Two of the strongest indicators of success in case management are building a plan based on the individual needs of the person (Clark & Rich, 2003; Brody, 1997) and the relationship between the case manager and the person (Chinman, Rosenheck & Lam, 2000; Lee, 2007). [...] The 14 member advisory committee was selected to provide a „bird‟s eye view‟ of the research project to ensure access to important and appropriate resources, to review potential questions on the survey and in interviews, to give feedback on key findings as they emerged, and to review the reports and dimensions. [...] The key is to match the intensity and types of services to the needs of the person. [...] The model or approach used should be based on the needs of people and the mandates of the organization, and/or experience and specific role of the case manager (Bedell, Cohen & Sullivan, 2000; Morse, 1998; Zlotnick & Marks, 2002).